Shipping and Delivery

How does the delivery process work?

• Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition.
• After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner.
• Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We package our products in boxes, which might be covered in a plastic layer. Each product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.

What is the range of locations to which Uncle Chung’s ships their products?

Uncle Chung’s ships throughout the Bengaluru City of Karnataka, India!

My order has been shipped. Now how can I track it?

• Once your order has been dispatched, you will receive the details of the delivery partner on WhatsApp – We will soon start email and SMS details!
• Our shipping partners are,
  • Porter | Dunzo | Wefast

What is the estimated delivery time?

We usually dispatch most orders within 1-2 business days (excluding Sundays and public holidays) and should reach to you within 3 working days depending on location

• We manufacture 90% of our inventory and hence we always have stock ready for you!
• If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5-7 days of order date.

Are there any shipping charges applicable on my order?

• We have standard shipping charges for most addresses.
• Bengaluru shipping charges – Within a range of 15 km a flat Rs.150 charge is applied to all orders below Rs.599, while there is free shipping for all orders above Rs.599.
• COD Charges – Incase you’re opting for Cash on Delivery within a range of 15 km, we levy a nominal fee to ensure efficient logistics and minimize returns on orders. For orders below INR 599, a flat fee of INR 200 will be levied. For orders above INR 599, a flat fee of INR 150 will be levied.